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Privacy Policy 1Form Online Pty Ltd Last updated on 28th October 2009 Introduction 1form.com.au is committed to privacy legislation in the way it collects, uses, secures and discloses personal information. 1Form Online Pty Ltd is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.1form.com.au. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact our privacy officer David Mitchell at tenantenquiries@1form.com.au . If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url= TRUSTe will then serve as a liaison with us to resolve your concerns. The information we collect When you sign up as a tenant we collect your name, email address, mailing address and phone number. We also collect sensitive information such as your passport number. We collect demographic information such as date of birth and gender. We collect this information for the purpose of creating an online account for you so that you may use our platform to submit online tenancy applications to real estate agents, property managers and landlords for properties that you wish to apply for. After you have created your profile you may provide us with additional information such as your Driver’s License number, photo (which will appear on your application), previous address of residency, and employment information as well as a personal reference and a business reference. This information is then passed onto the real estate agent, property managers or landlord and forms part of your rental application for the purposes of assessing your application for tenancy to live in the property for which you are applying. To sign up as a Property Manager you will need to download the PDF form and fill it out and fax it back to us at the fax number indicated on the form. We use the information to create your account so that you may manage your tenancy applications online. How we use your information Generally we will only use and disclose your personal information: To establish and maintain your relationship as a customer of 1form.com.au. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from 1form.com.au which you would not like to receive, please contact us at tenantenquiries@1form..com.au and we will remove your name from our mailing list, or you may use the unsubscribe link located at the bottom of each email communication. 1form.com.au does not share, sell, rent, or trade PII with third parties for their promotional purposes. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. Cookies A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Whilst we do use session ID cookies on this site, we do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use these session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time, however we do not use persistent cookies. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. http://support.microsoft.com/kb/278835 If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as editing your details and submitting applications may be limited. Third Party Cookies The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site. Access to your personal information If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by making the change on your profile page or by emailing our Customer Support at tenantenquiries@1form.com.au or by contacting us by telephone or postal mail at the contact information listed above. Security The security of your personal information is important to us. When you enter sensitive information (such as passport number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at tenantenquiries@1form.com.au Changes in this Privacy Statement If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. |
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